For residential plumbers
Built for the calls your plumbing business actually gets.
GENA's plumbing knowledge pack is written specifically for residential plumbing calls — so she handles a burst pipe at 2am very differently from a dripping tap on a Tuesday afternoon.
Call the live demo: 1-833-544-0263Browse the Q&A library
Call categories
GENA is ready for the full spread of residential plumbing calls.
LeaksBlocked drainsToiletsFaucets & tapsWater heatersPipe problemsLow water pressureBurst pipesGeneral residential plumbing
Where GENA draws the line
GENA is a receptionist, not a plumber.
Every plumbing call is handled with the same hard limits, so your customers never get bad advice and your business never gets committed to something it didn't agree to.
- Does not diagnose the cause of a plumbing problem
- Does not give DIY repair advice
- Does not invent a price or price range
- Does not promise a specific arrival time
- Does not guarantee availability she hasn't been given
Knowledge pack